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Order Information Use our order form or call us Monday-Friday, 9am to 5pm Eastern Standard Time, to place an order or inquiry at (973) 485-1688 or (973) 485-7588. Our fax is available 24 hours a day at (973) 485-5088. Orders received during non-business hours will be handled the following business day. All dresses are lined in the front, and where necessary, in the back, with Micro Modal when placing an order, please refer to our size chart for appropriate size. Please contact us if you unsure about which size to order.
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Shipping and handling Most items are shipped within 1 to 2 days of receipt of your order. Please allow extra time for dresses with extra crystal application. If there is a time constraint, please let us know when you place your order, and we will make every effort to accommodate charges for your order. Stock and special order items are not processed and shipped at the same time; therefore, it is necessary to include separate shipping and handling charges. Please call for shipping and handling charges for international destinations.
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Alterations Minor alterations can be made for a small fee, which will be determined by the nature of the alteration. Once an item altered, however, it cannot be returned for any reason. Please contact us to discuss your specific situation before you return the item to us. If an item is returned to us for alternations, there will be an additional charge for shipping the item back to you.
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Special Orders Please contact us if you wish to discuss an item not available through our stock selections, including different style, fabric, color size, or decoration. Any additional fee(s) will be determined by the nature of the special order. Please note: All special orders are final sales. A special order can be cancelled without charge, other than a $5.00 cancellation fee, only if production of the item has NOT yet begun. NO RETURNS OF SPECIAL ORDERS WILL BE ACCEPTED FOR ANY REASON WHATSOEVER.
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Cancellations Orders of a stock item may be cancelled if the item has not yet been shipped. Special orders can be cancelled only if production of the item has not yet begun. A $5.00 cancelled fee will be charged per item cancelled.
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